Returns & Exchanges

At derschutze, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all items in their original, unworn condition. Please ensure all tags remain attached and the original packaging is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original derschutze packaging, ensuring all original labels and protective materials are included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.